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Terms of service

TERMS OF SERVICE

Overview

This website is operated by sleepbynora OÜ. Throughout the site, the terms “we,” “us,” and “our” refer to sleepbynora OÜ.

sleepbynora OÜ provides this website, together with all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices described here.

By visiting our website or purchasing from us, you engage with our Services and agree to be bound by these Terms of Service (“Terms”), including any additional policies or conditions referenced within this document or available through links on the website.

These Terms apply to all users of the website, including visitors, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using the website. By accessing or using any part of the site, you confirm that you accept these Terms of Service. If you do not agree with the Terms, you may not access the website or use the Services.

Any new features, tools, or services introduced to the store will also be subject to these Terms. The most current version of the Terms is always available on this page.

We may update or revise these Terms from time to time by posting changes to the website. Continued use of the website after such changes indicates acceptance of the updated Terms.

Our online store is hosted by Shopify, which provides the e-commerce infrastructure that allows us to offer our products and services.

Section 1 — Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have provided consent for any minor dependents under your care to use this website.

You may not use our products or Services for any unlawful or unauthorized purpose. In using the Services, you must comply with all applicable laws, including intellectual property and copyright laws.

You must not transmit viruses, malicious code, or any material that could disrupt the operation of the Services.

Violation of these Terms may result in immediate termination of access to the Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that content you submit (excluding payment details) may be transferred over various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Services without our prior written permission.

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Section 3 — Accuracy of Information

We do not guarantee that the information on this website is always accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more authoritative sources.

Certain materials may contain historical information, which is provided for reference and may no longer reflect current circumstances.

We reserve the right to modify the contents of the website at any time without obligation to update information previously published.

Section 4 — Modifications to Services and Pricing

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Services, or any part of them, at any time without notice.

We are not liable for any modification, price change, suspension, or discontinuation of the Services.

Section 5 — Products or Services

Some products may be available exclusively online and may be offered in limited quantities.

All returns and exchanges are subject to our Returns Policy.

We make every effort to display product images and colours as accurately as possible. However, we cannot guarantee that your device will display colours exactly as they appear.

We reserve the right to limit sales by customer, region, or jurisdiction and to discontinue products at any time.

Section 6 — Billing and Account Information

We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate and current purchase and account information and to update such information as necessary to complete transactions and communicate with you.

Section 7 — Third-Party Tools

We may provide access to third-party tools that we do not monitor or control.

These tools are provided “as is” and “as available”, without warranties or endorsements. Use of such tools is entirely at your own risk.

Section 8 — Third-Party Links

Our website may contain links to third-party websites. These sites operate independently and are governed by their own policies.

We are not responsible for the content, accuracy, or practices of third-party websites.

Section 9 — User Submissions

If you submit comments, suggestions, ideas, or other materials to us, you agree that we may use such submissions without restriction.

We are under no obligation to maintain submissions in confidence, provide compensation, or respond to them.

You are responsible for ensuring that your submissions do not violate the rights of any third party or contain unlawful or harmful material.

Section 10 — Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Section 11 — Errors and Omissions

Occasionally the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and update information without prior notice.

Section 12 — Prohibited Uses

You may not use the website or its content for unlawful purposes, to violate intellectual property rights, to distribute malicious code, or to interfere with the operation or security of the Services.

Violation of these rules may result in termination of access to the Services.

Section 13 — Disclaimer of Warranties and Limitation of Liability

The Services and products provided through the website are offered “as is” and “as available.”

We do not guarantee uninterrupted or error-free access to the Services.

To the maximum extent permitted by law, NØRA and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use of the Services.

Section 14 — Indemnification

You agree to indemnify and hold harmless NØRA and its affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of applicable law.

Section 15 — Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

Section 16 — Termination

These Terms remain effective until terminated by either party.

We may suspend or terminate access to the Services if you fail to comply with these Terms.

Section 17 — Entire Agreement

These Terms, together with any policies referenced on the website, constitute the entire agreement between you and NØRA regarding use of the Services.

Section 18 — Governing Law

These Terms are governed by and interpreted according to the laws of the Estonia and EU.

Section 19 — Changes to These Terms

We may revise these Terms from time to time. Updates will be posted on this page, and continued use of the Services indicates acceptance of the revised Terms.

Section 20 — Contact

For questions regarding these Terms, please contact:

contact@viciistudio.com